First of all: You will not need to ever use this guarantee. No one ever has.

However: If you fail the corresponding exam within 15 days of purchase, contact us - we will refund you total money you paid and cancel access to exam files and updates.

All you have to do is send us your failing transcripts or score card and we will take care of the rest! Note: closing your account will end your ability to download PDFs and receive updates.

No refund of money are available after 15 days of purchase.

Guarantee Policy is not applicable to Avaya, CISSP, EMC, HP, Microsoft, Oracle, PMI and SSCP exams as ActualCerts provides only the practice questions for these.